This program is designed to assist volunteer and combination emergency service organizations in improving their overall performance. Whether called “transformation,” “performance management,” or “strategic planning,” the development of a strategic focus is the core to long term success. Based on the VFIS text “Transforming the Volunteer Fire Service” and the VFIS “Volunteer Fire Service Strategic Focus Model,” a road map to planning and decision-making for your organization is the end result. This workshop is the core product to understand what change is needed and how to implement that change.